Here are the best agencies in Australia – judged by verified consumers See the winning agencies... Agency of the year - Australia Agency Networks of the Year - Australia Property Management Agency of the Year - Australia Top 100 agencies - Australia Agency of the Year - State winners Agency of the Year - City and Suburb Plus More about RateMyAgent. The RateMyAgent Agent of the Year Awards are the largest real estate awards in Australia, comparing over 35,000 agents and agencies across the country. They highlight the leading real estate agents and agencies in each suburb, city and state across Australia, and on a national level. The awards, which are in their fifth year, are the only major customer choice awards for the real estate industry in Australia. Rather than being judged by industry peers, the awards are calculated based on the verified reviews that customers provide on the RateMyAgent website. These awards are the only industry awards to put sellers' needs first, and exist to help consumers identify benchmarks in their suburbs. Want to see the winner for your suburb, city or state? Simply search a location on Ratemyagent.com.au and you'll see who the best agencies are, based on real, verified consumer feedback. But now let's introduce the top 100 agencies in Australia, the Property Management Agency of the Year and the Agency Networks of the Year. 2019 Agency of the Year Phillips Pantzer Donnelley, NSW (See the top 100) 2019 Agency Networks of the Year Small Network Highland Property Agents Medium Network Buxton Large Network Harcourts 2019 Property Management Agency of the Year MPM Property, QLD (See the top 20) (back to top) The Top 100 Agency of the Year Award winners are... 2019 Agency of the Year: Phillips Pantzer Donnelley 2. LJ Hooker Cleveland / Brisbane / Bayside 3. Place Estate Agents - Bulimba 4. RE/MAX Regency 5. Ouwens Casserly Real Estate - Adelaide 6. PRDnationwide Hunter Valley 7. Ray White Canberra 8. Ray White Cranbourne 9. Buxton Ballarat 10. Buxton Bentleigh 11. LJ Hooker Sunnybank Hills 12. MICM Real Estate - Head Office 13. Ray White Glen Waverley 14. Ballarat Property Group 15. Highland Property Agents - Cronulla 16. Harcourts Sergeant 17. Charlotte Peterswald for Property 18. OBrien Real Estate Carrum Downs 19. Methven Professionals Mooroolbark 20. Harris Real Estate - Kent Town 21. Fletchers Canterbury 22. Barry Plant Bundoora 23. Barry Plant Craigieburn 24. McGrath Geelong 25. One Residential 26. All Properties Group 27. Clarke & Humel Property 28. Gary Peer & Associates - Caulfield 29. Australian Real Estate 30. Harcourts Coastal Broadbeach 31. Place Sunnybank 32. Harcourts Pakenham 33. PRD Nationwide Port Stephens 34. REMAX Bayside Properties - Alexandra Hills 35. Property Central 36. David Deane Real Estate 37. McGrath - Coogee 38. McGrath Neutral Bay 39. Harcourts Mandurah 40. Richardson & Wrench Caboolture 41. Leading Real Estate Sunbury Pty Ltd 42. Summit Realty South West 43. First National Action Realty Ipswich 44. Biggin & Scott Richmond 45. Jellis Craig Doncaster 46. Harcourts Alliance 47. Highland Property Agents - Sutherland 48. Harcourts Launceston 49. Place Estate Agents Nundah 50. BresicWhitney Darlinghurst 51. LJ Hooker Nerang 52. RE/MAX Success 53. Harcourts Property Centre 54. Harcourts Solutions Mitchelton 55. Starr Partners Merrylands 56. Reliance Real Estate Melton 57. Cunninghams - Balgowlah 58. LJ Hooker Kallangur/Murrumba Downs 59. Fletchers Manningham 60. Sweeney Estate Agents Caroline Springs 61. Raine & Horne Double Bay 62. Harcourts Judd White 63. The Avenue Real Estate Agency 64. Guardian Realty Dural 65. Belle Property Annandale 66. Ray White Aspley 67. Ray White Turramurra 68. Xsell Property 69. Warlimont & Nutt 70. McGrath Avalon 71. hockingstuart Ballarat 72. Barry Plant Sunshine 73. Coolum Beach Real Estate 74. Stockdale & Leggo Glenroy 75. Jas Stephens Yarraville 76. Amber Werchon Property 77. Di Jones Real Estate North Shore 78. Belle Property Neutral Bay 79. Fletchers Blackburn 80. YPA Estate Agents Sunbury 81. Nick Johnstone Real Estate 82. Hayman Partners 83. CENTURY 21 Curtis & Blair 84. Buxton Sandringham 85. Harcourts Roxburgh Park 86. Ray White Sherwood 87. Stone Real Estate Manly 88. Heard & Co. Real Estate 89. Twomey Schriber Property Group 90. Ray White Lane Cove 91. REMAX Bayside Properties - Cleveland 92. PRDnationwide Ballarat 93. McGrath Caloundra 94. Barry Plant Manningham 95. Bell Real Estate Olinda 96. Wes Davidson Real Estate 97. Elders Port Macquarie 98. Explore Property Mackay 99. David Berns Real Estate 100. Fletchers Maroondah The Top 20 Property Management Agency of the Year Award winners are... 2019 Property Management Agency of the Year: MPM Property 2. Philip Webb Mitcham 3. Carrington Property Group 4. Creer Property 5. Marriott Lane Real Estate 6. N G Farah 7. Stone Real Estate Group Mornington Peninsula 8. LJ Hooker Coomera 9. Ray White Hobart 10. All Adelaide Real Estate - City Edge 11. Real Estate Central 12. RE/MAX Extreme - Currambine 13. Barry Plant Docklands 14. City Realty 15. Burleigh Property Sales 16. Jacobs & Lowe - Mornington 17. hockingstuart Ballarat 18. Home Estate Agents 19. Ray White Carnegie 20. Robert James Realty (back to top) Want to see the winner for your suburb, city or state? Simply search a location on Ratemyagent.com.au and you'll see who the best agencies are, based on real, verified consumer feedback across state, city, and suburb levels. Here's a quick link to each state winner: ACT NSW NT QLD SA TAS VIC WA (back to top) Other winners categories: 2019 Agent of the Year Winners - National awards 2019 Agent of the Year Awards - New Zealand Winners Introducing: The 2019 Agent of the Year Award winners More about RateMyAgent: Selling? See who's providing the best customer service in your suburb How RateMyAgent helps you choose an agent Agent of the Year: The real estate industry’s most anticipated awards
Here are the best agencies in New Zealand as judged by verified vendors An inaugural event for New Zealand, the RateMyAgent Agent of the Year Awards are the largest real estate awards in Australasia to recognise agents and agencies that have ranked the highest based on customer reviews and feedback. The awards are the only major customer choice awards for the real estate industry in New Zealand. Rather than being judged by industry peers, the awards are calculated based on the verified reviews that customers provide on the RateMyAgent website. “The RateMyAgent Agent of the Year Awards are the only awards which use verified customer reviews and feedback, so they’re an honest gauge of the customer service an agent has provided,” said RateMyAgent CEO & Co-Founder, Mark Armstrong. “These awards are the only industry awards to put sellers' needs first, using customer reviews as a leading indicator of an agent's success over 2018 and into 2019.” Introducing the top 10 real estate agents and top 10 real estate agencies in New Zealand... 2019 Agent of the Year Shane Robinson One Agency - The Property Specialists, Dunedin 2019 Agency of the Year Arizto Auckland Top 10 Agent of the Year Award winners 2019 New Zealand Agent of the Year: Shane Robinson 2. Alice Munro 3. Leo Soden 4. Julie Robinson 5. Elizabeth du Plessis 6. Ian du Plessis 7. Geraldine Hermens 8. Mary-Louise Johns 9. Jason Hynes 10. Cristina Casares Top 10 Agency of the Year Award winners 2019 New Zealand Agency of the Year: Arizto 2. One Agency - The Property Specialists 3. Tall Poppy Real Estate 4. LJ Hooker Dunedin 5. Harcourts Taupo 6. Dynamic Realty 7. Bayleys Wellington Residential 8. Ray White Papamoa (Realty Focus Limited) 9. LJ Hooker Manukau (Real Estate Brokers Ltd) 10. Barfoot & Thompson - Te Atatu Suggested reads: 2019 Agent of the Year Winners - National awards 2019 Agency of the Year Winners - National awards Introducing: The 2019 Agent of the Year Award winners
Here are the best agents in Australia – judged by verified consumers See the winning agents... Agent of the Year - Australia Rising Star - Female Rising Star - Male Top 100 agents in Australia Agent of the Year - State Agent of the Year - City and Suburb Plus More about RateMyAgent. The RateMyAgent Agent of the Year Awards are the largest real estate awards in Australia, comparing over 35,000 agents and agencies across the country. They highlight the leading real estate agents and agencies in each suburb, city and state across Australia, and on a national level. The awards, which are in their fifth year, are the only major customer choice awards for the real estate industry in Australia. Rather than being judged by industry peers, the awards are calculated based on the verified reviews that customers provide on the RateMyAgent website. These awards are the only industry awards to put sellers' needs first, and exist to help consumers identify benchmarks in their suburbs. Want to see the winner for your suburb, city or state? Simply search a location on Ratemyagent.com.au and you'll see who the best agents are, based on real, verified consumer feedback. But now let's introduce the top 100 agents in Australia, and the female and male Rising Star winners. 2019 Agent of the Year Alexander Phillips Phillips Pantzer Donnelley, NSW 2019 Rising Stars of the Year David Villarosa Villarosa Real Estate Michelle Mannex Elders Real Estate Shellharbour The Top 100 Agent of the Year Award winners are... 2019 Agent of the Year: Alexander Phillips 2. Tim Heavyside 3. Michelle Stephens 4. Adam Sacco 5. Leigh Jordan 6. Bonnie Hollander 7. Stuart Legg 8. Josh Tesolin 9. Dane Queenan 10. Ananda Cairns 11. Paul Bateman 12. Shane Beaumont 13. Nyree Ewings 14. Mark Rumsey 15. Brett Hayman 16. Lisa Totaro 17. Dave Lane 18. Adam Gould 19. Nick Clarke 20. Ryan Mccann 21. Andrew Reeves 22. Chari Emirzade 23. Jeremy Wilkinson 24. Matt Grice 25. Greg Heard 26. Reece Thompson 27. Robert Dolan 28. Leigh Hall 29. Corinne Sukroo 30. Melinda Seeto 31. Chris Hassall 32. Peter Burley 33. Dwight Colbert 34. Harry Coomer 35. Leon Gouzenfiter 36. Symon Badenoch 37. Nick Psarros 38. Anthony Alagona 39. Robert Sheahan 40. Steve Grimbas 41. Sandy Morris 42. Dave Neilson 43. Andrew Kyriacou 44. Solomon Soner 45. Richard Imbesi 46. Mohammed Safatli 47. Mark Daniel 48. Leisa Le 49. David Murphy 50. Mark Nunn 51. Warren Hickey 52. Dib Chidiac 53. Mike Gjestland 54. Kieron Hunter 55. Craig Currie 56. John Birrell 57. Michelle Percival 58. Rakesh Waadhwa 59. Warren Paas 60. Nathan Hunt 61. Andrew Seers 62. Shane Donovan 63. Dean Hamilton 64. Jim Dunkley 65. Corie Sciberras 66. Joey Eckstein 67. Shane Fox 68. Brent Illingworth 69. Jordan Varley 70. Daniel Nestor 71. Shannon Harvey 72. James Baker 73. Will Ainsworth 74. Paul Ringeri 75. Jason Rayner 76. Marco Errichiello 77. Carole Saville 78. Daniel Hall 79. Phil Wiltshire 80. Kate Smith 81. Kim Carter 82. Andrew Migliorisi 83. Shahbaj Brar 84. H M Tanvir 85. Jane Blair 86. Melinda Lee-Ball 87. Gavin Staindl 88. Ryan Clarke 89. Terry Cleary 90. Scott Nugent 91. Petar Markanovic 92. John Bradley 93. Andrew Milne 94. Tony Moorfoot 95. Angela Duncan 96. Graham Ball 97. Stuart Pearson 98. Nicole Bragg 99. Kate Goan 100. Mark Lawler (back to top) Want to see the winner for your suburb, city or state? Simply search a location on Ratemyagent.com.au and you'll see who the best agents are, based on real, verified consumer feedback across state, city, and suburb levels. Here's the winners for each state: ACT NSW NT QLD SA TAS VIC WA (back to top) Other winners categories: 2019 Agent of the Year Winners - National awards 2019 Agent of the Year Awards - New Zealand Winners Introducing: The 2019 Agent of the Year Award winners More about RateMyAgent: Selling? See who's providing the best customer service in your suburb How RateMyAgent helps you choose an agent Agent of the Year: The real estate industry’s most anticipated awards
The industry's most anticipated awards, putting clients' needs first Now in its fifth year, the Agent of the Year Awards are the only awards in Australia that celebrate and recognise real estate agents and agencies that provide truly excellent client service, based primarily on customer satisfaction. Rather than being judged by industry peers, the Awards are calculated based on the verified reviews that customers provide on the RateMyAgent website. 2018 at a glance The Agent of the Year Awards are also the only awards in Australia to recognise agents and agencies on a suburb level. The awards also honour leading agents and agencies on a city, state and national level, highlighting the most recommended across the country so sellers can make informed choices. “The RateMyAgent Agent of the Year Awards are the only awards which use verified customer reviews and feedback, so they’re an honest gauge of the customer service an agent has provided,” said RateMyAgent CEO & Co-Founder, Mark Armstrong. “These awards are the only industry awards to put sellers' needs first, using customer reviews as a leading indicator of an agent's success over 2018 and into 2019.” Here are the 2019 Agent of the Year Award winners! Other winners categories: 2019 Agent of the Year Winners - National awards 2019 Agent of the Year Awards - New Zealand Winners Introducing: The 2019 Agent of the Year Award winners More about RateMyAgent: Selling? See who's providing the best customer service in your suburb How RateMyAgent helps you choose an agent Agent of the Year: The real estate industry’s most anticipated awards
Agent of the Year Awards – Request reviews now to put yourself in the hot seat to win in 2020! How to win – Sales How to win – Property Management How to win – Rising Star How to win – Agency Network How to win – New Zealand Review Deadline – For 2020 Awards RateMyAgent's Agent of the Year Awards recognise and reward real estate professionals who provide truly excellent client service. Each year the awards get bigger and better. In 2018 we created new awards categories for Rising Stars and Office Networks, in 2019 we introduced national awards for Property Management and New Zealand Sales. In 2020, we have plans to extend Property Management and New Zealand awards to city and suburb & more ... much more! Here's your guide to winning an Agent of the Year Award in 2020. Real estate sales agents and agencies: how to enter, and how to win (back to top) Once again this year, Agent of the Year Awards are awarded to Australian real estate agents at four levels: Suburb, City, State/Territory and National. The same applies for Australian real estate agencies. Last year, the Rising Star Award and Agency Network Awards were added to the Australian awards. Those awards will return again in 2020. 'To put yourself and your agency in contention for a 2020 award, you’ll need to collect reviews for properties sold throughout the 2019 calendar year.' To qualify for any of these awards you must have 5 confirmed sales in the 2019 calendar year and have received at least 5 seller reviews in the specific location. For example if an agent has sold 5 properties in a suburb but only has 4 seller reviews they'll not qualify. You should aim for a high RMA Score: that is, the number of positive vendor reviews as a percentage of overall sales numbers. 'Remember – winning is NOT just a question of sales volumes.' Remember – winning is NOT just a question of sales volumes. If you sell 10 properties and receive 8 positive vendor reviews, your RMA Score will be 80% … but if you sell 20 properties and receive 12 positive vendor reviews, your RMA Score will be just 60%. And the RMA Score is one of the main determinants of winning in 2020. Read more: 6 things to know about your RMA Score There's some extra criteria for Rising Star and Agency Network awards. Rising Star Award: (back to top) To qualify as a Rising Star in 2020 your real estate career must have commenced after 1 January 2017. This means you must have listed and sold your first property within the last 3 years and have at least 5 sales and 5 seller reviews posted for the 2019 calendar year. Rising Star nominations will open towards the end of 2019. Agency Network Awards: (back to top) We have 3 Agency Network Awards based on agencies with 20 offices or less (small), between 21 and 100 offices (medium) and above 100 offices (large). There's one National award for each Agency Network category. Awards are calculated in the same way as Agent and Agency sales awards. What about the new ways to get reviews? Back in May 2018, RateMyAgent released 2 new ways to get reviews on your profile. 1 of the new ways to get reviews – posting existing reviews – will only count towards Agent of the Year Award calculations if the review becomes verified, and of course recommends you or your agency. Read more about Verified Reviews here. What about property management agencies? Can we enter? (back to top) Yes! In 2019 the Agent of the Year Awards expanded to include property management departments – the unsung heroes and financial anchors of all successful real estate agencies. Any property management team whose is collecting reviews is eligible to enter. In 2019, the Property Management Agency of the Year Awards recognised the top 10 property management teams in each State and Territory, and the top 20 nationally. The overall winner in each State and Territory – and ultimately, the National winner – will be announced at the Agent of the Year Awards in February 2020. RateMyAgent recognises that property management is an ongoing service based on building long-term relationships with landlords. By contrast, client relationships in real estate sales are largely transactional. This means the Property Management Agency of the Year Award will be calculated differently from the sales Awards. The property management teams that receive the highest number of unique landlord reviews will win the Awards. Request reviews from the following 3 categories of clients to make your property management team most competitive for the Award: Every landlord currently on your books (including those you signed before 2019) Every landlord you’ve signed so far in 2019 Every landlord you sign until the end of 2019 Welcoming our Kiwi cousins (back to top) With RateMyAgent’s recent expansion to New Zealand in 2019, we expanded the Agent of the Year Awards to recognise and reward the very best Kiwi real estate agents and agencies. The New Zealand awards in 2019 were based on the total number of unique vendor reviews. RateMyAgent calculated and notified New Zealand’s top 10 agents and top 10 agencies. To put yourself in contention for a New Zealand 2020 Agent of the Year award, remember to request a vendor review for every property you sell. 2020's calculations will reflect the same calculations as the Australian sales awards. In a nutshell … What are the benefits? Each review comes from a legitimate vendor or landlord and is linked to a specific transaction or property – so your Agent of the Year, Agency of the Year or Property Management Agency of the Year Award is a credible, objective indicator of your client service professionalism. Your award and logo are yours to promote for an entire year. Use them throughout your traditional and digital marketing material for maximum effect! What’s the deadline? All reviews for sales (Australia and New Zealand) and property management (Australia) throughout the 2019 calendar year must be collected by 11:59 pm on 5 January 2020. Having problems? Contact us at support@ratemyagent.com
Let the world know you're an Agent of the Year award winner Kudos for taking out an Agent of the Year title, now it’s time to let the world know you're a top-ranked Australian agent. For the 2019 awards we've launched a dedicated section in your Dashboard so you can can easily share your success on your social media channels, with your local media, on your printed materials and in your office - we've even designed you a personalised trophy* to display in your office. 4 easy ways to start promoting your Agent of the Year title 1. Promote your win to thousands of potential vendors with Promoter Premium 2. Share your personalised social media assets 2. Pitch your win to local media with a pre-prepared media release 3. Use your personalised winner logos in your emails and agency marketing Let's get started! Go to your Dashboard and hit the 'Awards' heading in the menu. If you've won an award, all your assets will be listed here. 1. Promote your win to thousands of potential vendors with Promoter Premium Use RateMyAgent's Promoter tool to turn your Agent of the Year award wins into attractive display ads** that target thousands of potential customers in your local market. As a Google Premier Partner, RateMyAgent's Promoter utilises Google Ads technology to track the movements of potential clients in your target geographical area as they move around the internet, and then presents your awards ads on the sites they visit online, as they browse them. Easily promote your 2019 win in less than four clicks. 2. Share your personalised social media assets Each award has personalised images with your name and award title and headshot on so you can share your success on social media and let your followers know you've won. How to: In the 'Awards' tab, you'll see your winning titles. ie. Suburb Winner - Northcote. Click the 'share on social' link to expand this section and reveal social sharing buttons for Facebook, LinkedIn, and Twitter. All of these have been set up for you already - just add a few words to personalise your post and you're set. Why not add a #aoya2019. Won multiple titles? If you've won multiple award titles, you'll have separate social sharing options for each individual award. 3. Pitch your win to local media with a pre-prepared media release The Agent of the Year Awards are the only awards in Australasia to use consumer feedback to determine success of an agent, if you've won a title it's because your customer feedback and sales results have been consistently excellent through 2018 - proof that you’re a valued voice in the community. Make sure your local media know this. Download and edit the media release. Add your winning title/s Insert a URL to link to your profile Add a personal quote to showcase your passion for real estate Change the date Add your media team's contact details so media can contact you Benefit from the RateMyAgent co-branding - validation from an independent website. Your teams PR or Comms manager may be able to help. Then email the release to your local media outlets. Let them know you’re available for input to real estate articles/radio shows through the year and that you’re a winner in Australia’s largest real estate awards - and the only awards to use customer feedback as a measure of your success. 'You’re a winner in Australia’s largest real estate awards - and the only awards to use customer feedback as a measure of your success.' TIP: Don't overlook local influencers such as Bloggers and Podcasters who may be looking for expert advice from an agent. Every result is an excellent bit of content for your digital marketing campaign, and increases your digital footprint. 4. Use Agent of the Year winner logos in your emails and agency marketing Connect your vendors to your winning profile via your emails so they can easily get to your profiles. It's a free, simple way to make the most of your reviews and Agent of the Year Award title. Your database is a powerful networking tool, so make sure you're not missing the chance to market your digital profile. Connecting customers to your reviews means they can see exactly why you’re an agent they should be in touch with. 'Connecting vendors to your reviews means they can see exactly why you’re an agent they should be in touch with'. Winning a 2019 Agent of the Year means you're recognised as one of the leading agents in the country - in fact, it puts you in the top 6% for Australia. Now it’s time to take your title and make it work for you! Does your profile look as good as it can? If you're not a subscriber to RateMyAgent marketing tools then you won't have access to our Premium Profile, including Promoter Premium, which lets you add branding and a cover image to your page and use Promoter awards templates. Make sure your profile stands out. *Trophies are not available for New Zealand awards categories in 2019. **Only available with Promoter Premium.
The RateMyAgent 2019 Agent of the Year Awards are the only awards to recognise agents and agencies who have been the most consistently recommended by the people that matter – customers who have sold their property (or leased in the case of the property management awards) in the last 12 months. Now in their fifth year, the RateMyAgent annual awards have become an industry leader and winning a title is held in high regard by agents, agencies and consumers. The 2019 winners give people searching for an agent a clear indication of who is leading the way in customer service for the real estate industry in Australia. The Agent of the Year Awards are the only awards in Australia, which recognise agents and agencies on a suburb level and have a specific focus on customer satisfaction. The awards also honour leading agents and agencies on a city, state and national level, highlighting the most recommended across the country so sellers can make informed choices. 'The Agent of the Year Awards are the only awards in Australia, which recognise agents on a suburb level and have a specific focus on customer satisfaction.' Unique in their set up, all registered agents and agencies using RateMyAgent are automatically entered into the Agent of the Year Awards if they have been recommended by their customers. Agents do not need to pay a fee to enter or be recognised as a winning agent, these awards exist to help consumers identify benchmarks in their suburbs. RateMyAgent is the leading agent review platform in Australia with an authentic review submitted every five minutes1. One in three properties sold in Australia has a RateMyAgent review attached to it, and to date the site has received over 570,000 independent verified reviews. With over 34,000 claimed agent and agency profiles (to date) on RateMyAgent, the website, (launched just five years ago in 2014), already represents over 88% of active agents in the market and is a highly trusted source of information. With such a large portion of the industry represented, the RateMyAgent 2019 Agent of the Year Awards rank as the most important awards of the year. 'With such a large portion of the industry represented, the RateMyAgent Agent of the Year Awards rank as the most important awards of the year.' Qualifying for the awards, who can enter? All agents and agencies that have claimed their profile on RateMyAgent are automatically entered into the awards if they have sold a minimum of five properties in 2018 and have a minimum of five reviews. Only recommendations will be counted. The 2019 awards recognise the following categories: National Awards Agent of the Year Agency of the Year State Awards Agent of the Year Agency of the Year (all states & territories) City awards Agent of the Year Agency of the Year Suburb Awards Agent of the Year Agency of the Year Rising Star of the Year Male & Female Agency Network of the Year Small (20 offices or less) Medium (21– 100 offices) Large (100+ offices) New for 2019 Agent of the Year (New Zealand) Agency of the Year (New Zealand) Property Management Agency of the Year “Last year’s awards saw winners in 4,000 suburbs and this year we’re expecting to hand out close to 5,000 suburb awards.“ The 2019 Agent of the Year Awards are calculated by overlaying the following three metrics: 1) Percentage of sellers reviews received relative to the number of properties sold 2) Total number of properties sold 3) Total sales value of property sold “The key to winning the title of Agent of the Year for your suburb, state, or even nationally, is to get reviews for all your 2018 sales. While sales value and the total number of recommendations are still key factors in determining the leading agents in the country, the number of recommendations an agent or agency has, relative to the number of properties sold, is key.” says RateMyAgent CEO and co-founder, Mark Armstrong. “Each review an agent requests on RateMyAgent is linked to a property transaction. If an agent sells 100 houses, but only has 10 reviews then they only have a 10% success rate. But, if an agent sold 50 houses and had 40 recommendations, the success rate would be 80%,” says Armstrong. The unique combination of RateMyAgent data means the 2019 Agent of the Year Awards highlight the agents who have high levels of customer satisfaction across the whole year. “The best agents don’t necessarily transact the most property. The best agents get good feedback from their customer, it’s as simple as that, this is anyone’s award to win.” says Armstrong. 'The RateMyAgent Agent of the Year Awards are the only real estate awards in Australia which focus on customer feedback as a lead indicator of success.' 1. An active agent is defined as having sold a property in the last 12 months. 2. Rate of reviews is calculated based on 2018 totals of 120000 / minutes in the year = review submitted every 3 minutes. Introducing: The 2019 Agent of the Year Award winners More about RateMyAgent: Selling? See who's providing the best customer service in your suburb How RateMyAgent helps you choose an agent Agent of the Year: The real estate industry’s most anticipated awards