100 Club – Dean Hamilton In our leading series, The 100 Club - for agents with 100+ reviews, we talk to Australia's highest reviewed agents about how they got into real estate and what drives their passion. First though let's recognise Dean's massive achievement in receiving over 200 customer reviews! One of the most highly recommended agents in Australia. 'With over 200 customer reviews Dean is one of the most highly recommended agents in Australia.' Flying high Twenty-one year-old Dean Hamilton was working as a fly-in, fly-out miner in Queensland’s central west, when a poor tenancy experience and a chance conversation with a fellow passenger changed his career course. “I bought a house on Brisbane’s northside,” says Dean. “I rented it out to someone who happened to be a real estate agent. He used to brag about how well he was doing, yet he didn’t pay rent on time, so I felt that something wasn’t adding up. “I wasn’t enjoying my work as a miner, and I remember thinking, ‘Surely I could do a better job than this guy!’” One day, Dean missed a flight going back to the mine. He got chatting to someone who was a real estate agent at LJ Hooker Stafford, but was leaving the firm for family reasons. “It was only a 55 minute flight,” recalls Dean, “but we really hit it off, so it seemed more like two minutes!” He passed Dean’s details to Richard Mirosch, who was sales manager at the time. Dean had coffee with Richard, who encouraged him to obtain his real estate agent’s qualification despite his youth and inexperience. “I was concerned that vendors might not take me seriously because of my age,” he says. “In reality, I’ve only come across that situation three or four times.” Dean resigned from his mining job, and began working at LJ Hooker Stafford. “My first sale was a three-bedroom post-war house on a main road,” he recalls. “Selling residential properties on main roads is tough in any market, but I was so inexperienced that I had no idea! It took several months to sell, but I got there in the end.” Interestingly, Dean finds that today’s buyers are more flexible about main road properties in sought-after suburbs because of their relative affordability. “When I started out, selling a main road property often meant months of rejections at open houses,” he says, “but this area of the Brisbane market has moved so much that we’re listing and selling them within days.” Most of these buyers are young couples who stay for a few years, make modest improvements, generate equity, and then sell so they can buy in a quieter location. A touch of delicacy Over the years Dean has encountered complex situations that require patience and delicacy. “I listed one property for a family in an inner suburb,” he recalls. “They didn’t tell me everything about their situation, but over time it became clear that the husband was very ill.” Dean sold the property, but the sale fell through because the yard had a protected tree. He resold the property, which was in the husband’s name. When the sale became unconditional, Dean and a solicitor had to visit him in hospital to obtain his signature. “He died just two days after the property settled,” says Dean. “I really feel he was holding on until settlement, so he knew his wife would be okay financially.” Now 32 and a part-owner of LJ Hooker Stafford along with Richard Mirosch, Dean is reaching a fulfilling stage of his career. “The longer you’re with a firm, the more contacts you build up,” he says, “and the more opportunities come to you through repeat and referral business. “Now, it’s not so much a case of people asking me to appraise their property and then choosing from several agents. They tend to ring and say straight out, ‘We want you to sell the house.’ This is really satisfying, because I know I must be doing a good job.” The 100 Club The 100 Club is a series of articles featuring agents with over 100 customer reviews who use RateMyAgent to boost their digital marketing efforts to get noticed.