The industry's most anticipated awards, putting clients' needs first Now in its fifth year, the Agent of the Year Awards are the only awards in Australia that celebrate and recognise real estate agents and agencies that provide truly excellent client service, based primarily on customer satisfaction. Rather than being judged by industry peers, the Awards are calculated based on the verified reviews that customers provide on the RateMyAgent website. 2018 at a glance The Agent of the Year Awards are also the only awards in Australia to recognise agents and agencies on a suburb level. The awards also honour leading agents and agencies on a city, state and national level, highlighting the most recommended across the country so sellers can make informed choices. “The RateMyAgent Agent of the Year Awards are the only awards which use verified customer reviews and feedback, so they’re an honest gauge of the customer service an agent has provided,” said RateMyAgent CEO & Co-Founder, Mark Armstrong. “These awards are the only industry awards to put sellers' needs first, using customer reviews as a leading indicator of an agent's success over 2018 and into 2019.” Here are the 2019 Agent of the Year Award winners! Other winners categories: 2019 Agent of the Year Winners - National awards 2019 Agent of the Year Awards - New Zealand Winners Introducing: The 2019 Agent of the Year Award winners More about RateMyAgent: Selling? See who's providing the best customer service in your suburb How RateMyAgent helps you choose an agent Agent of the Year: The real estate industry’s most anticipated awards
Agent of the Year Awards – Request reviews now to put yourself in the hot seat to win in 2020! How to win – Sales How to win – Property Management How to win – Rising Star How to win – Agency Network How to win – New Zealand Review Deadline – For 2020 Awards RateMyAgent's Agent of the Year Awards recognise and reward real estate professionals who provide truly excellent client service. Each year the awards get bigger and better. In 2018 we created new awards categories for Rising Stars and Office Networks, in 2019 we introduced national awards for Property Management and New Zealand Sales. In 2020, we have plans to extend Property Management and New Zealand awards to city and suburb & more ... much more! Here's your guide to winning an Agent of the Year Award in 2020. Real estate sales agents and agencies: how to enter, and how to win (back to top) Once again this year, Agent of the Year Awards are awarded to Australian real estate agents at four levels: Suburb, City, State/Territory and National. The same applies for Australian real estate agencies. Last year, the Rising Star Award and Agency Network Awards were added to the Australian awards. Those awards will return again in 2020. 'To put yourself and your agency in contention for a 2020 award, you’ll need to collect reviews for properties sold throughout the 2019 calendar year.' To qualify for any of these awards you must have 5 confirmed sales in the 2019 calendar year and have received at least 5 seller reviews in the specific location. For example if an agent has sold 5 properties in a suburb but only has 4 seller reviews they'll not qualify. You should aim for a high RMA Score: that is, the number of positive vendor reviews as a percentage of overall sales numbers. 'Remember – winning is NOT just a question of sales volumes.' Remember – winning is NOT just a question of sales volumes. If you sell 10 properties and receive 8 positive vendor reviews, your RMA Score will be 80% … but if you sell 20 properties and receive 12 positive vendor reviews, your RMA Score will be just 60%. And the RMA Score is one of the main determinants of winning in 2020. Read more: 6 things to know about your RMA Score There's some extra criteria for Rising Star and Agency Network awards. Rising Star Award: (back to top) To qualify as a Rising Star in 2020 your real estate career must have commenced after 1 January 2017. This means you must have listed and sold your first property within the last 3 years and have at least 5 sales and 5 seller reviews posted for the 2019 calendar year. Rising Star nominations will open towards the end of 2019. Agency Network Awards: (back to top) We have 3 Agency Network Awards based on agencies with 20 offices or less (small), between 21 and 100 offices (medium) and above 100 offices (large). There's one National award for each Agency Network category. Awards are calculated in the same way as Agent and Agency sales awards. What about the new ways to get reviews? Back in May 2018, RateMyAgent released 2 new ways to get reviews on your profile. 1 of the new ways to get reviews – posting existing reviews – will only count towards Agent of the Year Award calculations if the review becomes verified, and of course recommends you or your agency. Read more about Verified Reviews here. What about property management agencies? Can we enter? (back to top) Yes! In 2019 the Agent of the Year Awards expanded to include property management departments – the unsung heroes and financial anchors of all successful real estate agencies. Any property management team whose is collecting reviews is eligible to enter. In 2019, the Property Management Agency of the Year Awards recognised the top 10 property management teams in each State and Territory, and the top 20 nationally. The overall winner in each State and Territory – and ultimately, the National winner – will be announced at the Agent of the Year Awards in February 2020. RateMyAgent recognises that property management is an ongoing service based on building long-term relationships with landlords. By contrast, client relationships in real estate sales are largely transactional. This means the Property Management Agency of the Year Award will be calculated differently from the sales Awards. The property management teams that receive the highest number of unique landlord reviews will win the Awards. Request reviews from the following 3 categories of clients to make your property management team most competitive for the Award: Every landlord currently on your books (including those you signed before 2019) Every landlord you’ve signed so far in 2019 Every landlord you sign until the end of 2019 Welcoming our Kiwi cousins (back to top) With RateMyAgent’s recent expansion to New Zealand in 2019, we expanded the Agent of the Year Awards to recognise and reward the very best Kiwi real estate agents and agencies. The New Zealand awards in 2019 were based on the total number of unique vendor reviews. RateMyAgent calculated and notified New Zealand’s top 10 agents and top 10 agencies. To put yourself in contention for a New Zealand 2020 Agent of the Year award, remember to request a vendor review for every property you sell. 2020's calculations will reflect the same calculations as the Australian sales awards. In a nutshell … What are the benefits? Each review comes from a legitimate vendor or landlord and is linked to a specific transaction or property – so your Agent of the Year, Agency of the Year or Property Management Agency of the Year Award is a credible, objective indicator of your client service professionalism. Your award and logo are yours to promote for an entire year. Use them throughout your traditional and digital marketing material for maximum effect! What’s the deadline? All reviews for sales (Australia and New Zealand) and property management (Australia) throughout the 2019 calendar year must be collected by 11:59 pm on 5 January 2020. Having problems? Contact us at support@ratemyagent.com
Agent of the Year Awards 2019 – Request reviews and put yourself in the hot seat to win! How to win – Sales How to win – Property Management How to win – Rising Star How to win – Agency Network How to win – New Zealand *Nominees have been announced for the 2019 Agent of the Year Awards* See the Agent nominees See the Agency nominees For the third year running, RateMyAgent is proud to present the Agent of the Year Awards, to recognise and reward real estate professionals who provide truly excellent client service. This time, the Awards will be bigger and better. Australian property management teams and our Kiwi sales cousins are invited to join the competition! Here's your definitive guide to winning an Agent of the Year Award. Real estate salespeople and agencies: how to enter, and how to win (back to top) Once again this year, Agent of the Year Awards are awarded to Australian real estate agents at four levels: Suburb, City, State/Territory and National. The same applies for Australian real estate agencies. Last year, the Rising Star Award (Male and Female) and Agency Network Award were added to the Australian awards stable. Those awards return again in 2019. Rising Star Awards nominations for 2019 are now closed. 'To put yourself and your agency in contention for these awards, you’ll need to collect reviews by 11:59pm (AEDT) on 6 January 2019.' To qualify for any of these awards you must have 5 confirmed sales in the 2018 calendar year and have received at least 5 seller reviews in the specific location. For example if an agent has sold 5 properties in a suburb but only has 4 seller reviews they'll not qualify. To put yourself and your agency in contention for these awards, you’ll need to collect reviews by 6 January 2019. You should aim for a high RMA score: that is, the number of positive vendor reviews as a percentage of overall sales numbers. 'Remember – winning is NOT just a question of sales volumes.' Remember – winning is NOT just a question of sales volumes. If you sell 10 properties and receive 8 positive vendor reviews, your RMA score will be 80% … but if you sell 20 properties and receive 12 positive vendor reviews, your RMA score will be just 60%. Read more: 6 things to know about your RMA Score There's some extra criteria for Rising Star and Agency Network awards. Rising Star Award: (back to top) To qualify as a Rising Star your real estate career must have commenced after 1 January 2016. This means you must have listed and sold your first property within the last 3 years and have at least 5 sales and 5 seller reviews posted for the 2018 calendar year. There's two national awards for Rising Stars – one male and one female. Rising Star nominations closed on 6th January 2019. Note – Only Australian agents are eligible for the Rising Star Awards in 2019. Agency Network Award: (back to top) We have 3 Agency Network Awards based on agencies with 20 offices or less (small), between 21 and 100 offices (medium) and above 100 offices (large). There's one National award for each Agency Network category. Awards are calculated in the same way as Agent and Agency sales awards. What about the new ways to get reviews? Back in May, RateMyAgent released 2 new ways to get reviews on your profile. 1 of the new ways to get reviews – posting existing reviews – will only count towards Agent of the Year Award calculations if the review is verified, and of course recommends you or your agency. Read more about Verified Reviews. What about property management agencies? Can we enter? (back to top) Yes! This year the Agent of the Year Awards are expanding to include property management departments – the unsung heroes and financial anchors of all successful real estate agencies. Any property management team whose agency has an Enterprise subscription with RateMyAgent is eligible to enter. In 2019, the Property Management Agency of the Year Awards will recognise the top 10 property management teams in each State and Territory, and the top 100 nationally. The overall winner in each State and Territory – and ultimately, the National winner – will be announced at the Agent of the Year Awards on 21 February 2019. RateMyAgent recognises that property management is an ongoing service based on building long-term relationships with landlords. By contrast, client relationships in real estate sales are largely transactional. This means the Property Management Agency of the Year Award will be calculated differently from the sales Awards. The property management teams that receive the highest number of unique landlord reviews will win the Awards. Request reviews from the following 3 categories of clients to make your property management team most competitive for the Award: Every landlord currently on your books (including those you signed before 2018) Every landlord you’ve signed so far in 2018 Every landlord you sign up to the Award cut-off date of 6 January 2019. Welcoming our Kiwi cousins in 2019 (back to top) With RateMyAgent’s recent expansion to New Zealand, it’s the perfect time to expand the Agent of the Year Awards to recognise and reward the very best Kiwi real estate agents and agencies. The New Zealand awards in 2019 are based on the total number of unique vendor reviews. RateMyAgent will calculate and notify New Zealand’s top 10 agents and top 10 agencies.The number 1 agent and agency will be presented with the New Zealand Agent and Agency of the Year awards at a RMAOpen 2019 Conference & Awards in Melbourne on 21 February 2019. To put yourself in contention for a berth in the top 10 agents or agencies, remember to request a vendor review for every property you sell. In a nutshell … What are the benefits? Each review comes from a legitimate vendor or landlord and is linked to a specific transaction or property – so your Agent of the Year, Agency of the Year or Property Management Agency of the Year Award is a credible, objective indicator of your client service professionalism. Your award and logo are yours to promote for an entire year. Use them throughout your traditional and digital marketing material for maximum effect! What’s the deadline? All reviews for sales (Australia and New Zealand) and property management (Australia) must be collected by 11:59pm (AEDT) January 2019. Late reviews will not be considered. So no matter which category you’re entering, it’s time to get cracking! -------------------------------------------------------------------------- RMAOpen 2019 tickets are now on sale Don't miss out: Award-winning documentary-maker and television presenter Todd Sampson, Australian cricketing legend Shane Warne and comedian Lawrence Mooney headline Australia’s leading real estate innovators and disruptors as they bring you RMAOpen 2019. Thursday 21 February 2019 -------------------------------------------------------------------------- Read more: Announcing RMAOpen 2019 Conference and Awards RMAOpen 2019 special guests: Todd Sampson Full schedule – RMAOpen 2019 Conference RMAOpen 2019 special guests: Shane Warne RMAOpen 2019 special guests: Lawrence Mooney 5 reasons your vendor hasn't reviewed you yet (and how to fix them) 5 tips to get all your missing reviews Having problems? Contact us at support@ratemyagent.com
Introducing the Property Management Agency of the Year Award *Nominees have been announced for the 2019 Agent of the Year Awards* See the Agent nominees See the Agency nominees A thriving, professionally-run property management business is the bedrock of every successful real estate agency. A growing rent roll feeds listings to the agency’s sales arm when landlords decide to sell. Just as importantly, a rent roll is a saleable asset – and provides reliable monthly income that underpins the agency as a whole. Bring your property management team out from the shadows! For far too long, property management teams have been the unsung heroes of successful real estate agencies. RateMyAgent is all about supporting great real estate professionals. And it’s time to recognise the significant contribution that great property management teams make to their agency’s success. That’s why the RateMyAgent Agent of the Year Awards in 2019 are expanding to include the Property Management Agency of the Year Award. State and national Awards The Award will recognise the top 10 property management teams in each State and Territory, and the top 20 nationally. From there, the overall winner in each State and Territory – and ultimately, the National winner – will be announced at the Agent of the Year Awards on 21 February 2019. Is our property management team eligible? RateMyAgent for Property Managers is included in the Enterprise subscription. If you haven’t set up Ratemyagent for Property Managers yet, contact the friendly client service team. They’ll have you up-and-running in no time. 'The Award will recognise the top 10 property management teams in each State and Territory. From there, the overall winner in each State and Territory – and ultimately, the National winner – will be announced at the Agent of the Year Awards.' How will RateMyAgent determine the winners? Property management is an ongoing service based on building long-term relationships with landlords. The Property Management Agency of the Year Award is designed to recognise the value of these long-term relationships to the rent roll and the agency as a whole. By contrast, client relationships in real estate sales are largely transactional. This means the property management Awards will be calculated differently from the sales Awards, which are based on the number of reviews as a proportion of overall transactions. The property management teams that receive the highest number of unique reviews from landlords (not from tenants) will win the Awards. It’s that simple. How can our team maximise its chances of winning? Request reviews from the following 3 categories of clients to make your property management team most competitive for the Award: Every landlord currently on your books (including those you signed before 2018) Every landlord you’ve signed so far in 2018 Every landlord you sign up to the Award cut-off date of 6 January 2019. Don’t wait until the last minute. If you’ve fallen behind with your review requests, now’s the time to get cracking! BONUS tip: Check out these 5 reasons your vendor hasn't reviewed you yet (and how to fix them), plus some helpful tips to get all your missing reviews. While these are written with vendors in mind, the same strategies apply to landlords. -------------------------------------------------------------------------- RMAOpen 2019 tickets are now on sale Don't miss out: Award-winning documentary-maker and television presenter Todd Sampson, Australian cricketing legend Shane Warne and comedian Lawrence Mooney headline Australia’s leading real estate innovators and disruptors as they bring you RMAOpen 2019. Thursday 21 February 2019 -------------------------------------------------------------------------- Think you’re too busy? Requesting a review takes just minutes; especially if you use the RateMyAgent App. Available from the Google Play and Apple stores, the app empowers agents to request reviews between appointments and inspections, on the way home from work, or any other time you’re on-the-go. Read more: Agent of the Year: How to win Announcing RMAOpen 2019 Conference and Awards Full schedule – RMAOpen 2019 Conference RMAOpen 2019 special guests: Todd Sampson RMAOpen 2019 special guests: Shane Warne RMAOpen 2019 special guests: Lawrence Mooney Welcome to New Zealand's agent review platform Having problems? Contact us at support@ratemyagent.com
A growing rent roll increases business value *NEWS: RateMyAgent to recognise property management teams with new award categories at the 2019 Agent of the Year Awards* When you've got a property management team, your rent roll income forms the backbone of your business. Your rent roll feeds your sales arm, because many landlords – particularly those who’ve been with your agency for many years – prefer to sell their property through the same firm. What’s more, a real estate agency without a rent roll has no sale value. You can’t sell historical sales, but you can sell a rent roll. And – with the sale value of rent rolls generally sitting at 3 or 4 times an agency’s annual property management income – a rent roll with long-term landlords who can vouch for your property managers’ professionalism not only provides a more reliable source of income, but is more likely to attract new landlords – enhancing the value of your rent roll and your business. '85 per cent of consumers read and trust online reviews as much as personal recommendations.' Consumers trust online reviews According to Bright Local, 85 per cent of consumers read and trust online reviews as much as personal recommendations. That’s why we’ve developed RateMyAgent for Property Managers: to help you boost the value of your rent roll and your business, by giving potential landlords access to genuine reviews about your professionalism. It’s easy for landlords to change to another property management service. Reading genuine positive reviews from your current landlords may provide just the impetus they need to make the switch. Give your property management team the opportunity to shine! An agency’s sales team often grabs the spotlight – yet without a hardworking and professional property management team maintaining and increasing the rent roll, the agency behind the sales arm would be worth nothing in practical terms. RateMyAgent is now putting property management teams in the spotlight, with the announcement of new award categories at the 2019 Agent of the Year Awards. The awards will be given to the best Property Management teams at state and national level. Come to a Property Management Session in a city near you to find out more. How RateMyAgent for Property Managers works Using RateMyAgent for Property Managers is simple. The review process is exactly the same as on the sales platform. Your property manager requests a review from their landlords and/or tenants – ideally for each property they manage, to maximise the number of reviews searchable online. Each review is written by the landlord who owns the property and the tenant who rents it. Each review is linked to the address and associated images – so potential landlords know it is genuine. Each review generates its own webpage (URL), creating a unique marketing tool that can be used on your agency’s website and social media channels to amplify your online presence. Get the recognition your Property Management team deserves and upgrade to an Enterprise subscription today. Suggested reads: Property Management Sessions 2018 NEW: features in RateMyAgent for Property Managers VIDEO: RateMyAgent for Property Managers Have any questions? Contact us at support@ratemyagent.com
Free sessions are being held around Australia from August 20 — seats are limited so get in quick! See dates & locations Property Management is the backbone of any real estate business — and building a healthy and growing rent roll is essential to the value of your agency. Join RateMyAgent's CEO Mark Armstrong, as he discusses how RateMyAgent for Property Managers can: Boost your property management team’s profile and credibility as a highly professional outfit Increase your rent roll and boost the value of your business Enable you to take control of your online profile and increase your digital footprint New Agency of the Year Award categories for Property Management Session cost: Free Tea & coffee will be provided in the 30 minutes before all events Agenda: Why property management is more important than sales How to increase your rent roll with verified reviews and boost the value of your business Taking control of your online profile and increase your digital footprint New Agency of the Year Award categories for Property Management Dates & locations MELBOURNE Mon Aug 20, 1:00pm – 2:30pm AEST Amora Hotel Riverwalk Melbourne (view on map) BOOKED OUT PARRAMATTA Tue Aug 21, 9:00am – 10:30am AEST Rydges Parramatta (view on map) BOOKED OUT SYDNEY Tue August 21, 1:00 pm – 2:30 pm AEST Rydges Sydney Central (view on map) BOOKED OUT GOLD COAST Wed Aug 22, 9:00am – 10:30am AEST Palmer Colonial (view on map) BOOKED OUT BRISBANE Wed Aug 22, 1:00 pm – 2:30 pm AEST Rydges South Bank (view on map) BOOKED OUT SUNSHINE COAST Thu Aug 23, 9:00am – 10:30am AEST Mooloolaba Surf Club (view on map) BOOKED OUT ADELAIDE Tue Aug 28, 1:00pm – 2:30pm ACST Mercure Adelaide (view on map) BOOKED OUT PERTH Wed Aug 29, 9:00am – 10:30am AWST Mercure Perth (view on map) BOOKED OUT Consumers trust online reviews According to Bright Local, 85 per cent of consumers read and trust online reviews as much as personal recommendations. That’s why we’ve developed RateMyAgent for Property Managers: to help you boost the value of your rent roll and your business, by giving potential landlords access to genuine reviews about your professionalism. Register to one of our free sessions above to find out more. Recommended: RateMyAgent for Property Managers news Thousands of reviews and counting: Property Management on RateMyAgent
Grow your rent roll with RateMyAgent for Property Managers Earlier this year RateMyAgent announced the Property Management feature which, until recently, has been in beta with select agencies using it. It's now live and available for every agency across the country. There's already thousands of verified reviews from landlords and tenants across Australia. Dozens of real estate agencies are staking early claims to be the top agency for Property Management in their state and local markets. Now is the time to get the jump on your competition in the property management market. 'Landlords are searching online now for the best Property Manager to look after their most valuable asset. Make sure they see you first.' RateMyAgent also announced that prospective landlords and tenants can now search for property managers by location. This means your properties, rankings, statistics and reviews now have far greater exposure throughout the RateMyAgent site. Landlords are searching online for the best Property Manager to look after their most valuable asset. Make sure they see you first – upgrade to an Enterprise subscription to unlock the benefits of RateMyAgent for Property Managers today. Here are some examples of the current top rated Property Management teams in Australia: Marriott Lane Real Estate (NSW) MPM Property (QLD) Also view: Harrison Parker Real Estate Greenvale (VIC) Summit Realty South West (WA) 97% of consumers search online for local businesses and 85% trust online reviews as much as a personal recommendation. So it’s more important now than ever, to make sure your first impression is a great one. Get the recognition your Property Management team deserves and upgrade to an Enterprise subscription today. Suggested reads: NEW: features in RateMyAgent for Property Managers VIDEO: RateMyAgent for Property Managers Have any questions? Contact us at support@ratemyagent.com